Privacy Policy for Vigilink
Effective Date: 19 May 2025
At Vigilink, accessible from https://www.vigilink.co.uk, we are committed to protecting the privacy and personal data of our visitors, users, and clients. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
If you have any questions or need more details about this policy, please contact us at info@vigilink.co.uk.
Consent
By using our website or app, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal data we collect and the reasons we collect it will be clearly explained when we ask for your information. This may include:
Full name
Company name
Email address
Phone number
Postal address
Information you provide in messages or attachments
Login credentials (when creating an account)
We may also collect additional information if you contact us directly or register for our workforce management platform.
How We Use Your Information
We use collected data to:
Operate, maintain, and improve our website and software platform
Understand user interactions and enhance user experience
Respond to inquiries and provide customer support
Send relevant updates, service notices, and promotional materials
Prevent fraud and maintain the security of our services
Comply with legal obligations
Log Files
Like many websites, Vigilink uses log files to collect standard internet data. This includes:
IP addresses
Browser type
ISP (Internet Service Provider)
Date and time stamps
Referring/exit pages
Number of clicks
This data is not linked to personally identifiable information and is used for analytics, troubleshooting, and optimizing the site.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and deliver relevant content.
You can choose to disable cookies through your browser settings. More information about managing cookies can be found on your browser’s support pages.
App Permissions and Their Purpose
To deliver full functionality, our app may request access to certain device features. These permissions are used solely to support the core functions of the app and are not used to collect personal data without your explicit consent. The permissions may include:
Camera – To capture photos or videos directly within the app.
Location – To access your device’s location and provide location-based services.
Microphone – To enable voice recording or audio for video-related features.
Media Access (Images & Videos) – To allow the app to access media stored on your device, enabling uploads, previews, and related functionality.
Storage Access – To read from or write files to your device’s storage (e.g., saving or retrieving media files).
Note: On newer versions of Android, media-specific permissions (e.g., images and videos only) are requested individually.
You may manage or revoke these permissions at any time through your device’s settings.
Third-Party Services
We may use trusted third-party services for analytics, advertising, or communication. These providers may collect data according to their own privacy policies.
Vigilink does not have access to or control over cookies used by third-party advertisers or platforms.
Data Protection Rights (GDPR – UK, EU, EEA)
If you are a resident of the UK, EU, or EEA, you are entitled to the following rights:
Right to Access – Request copies of your personal data
Right to Rectification – Request correction of inaccurate or incomplete data
Right to Erasure – Request deletion of your personal data under certain conditions
Right to Restrict Processing – Request restriction of your data processing
Right to Object – Object to processing under certain conditions
Right to Data Portability – Request transfer of your data to another organization
To exercise any of these rights, please contact us. We will respond within one month.
CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know what personal data we collect and how we use it
Request access to or deletion of their personal data
Opt-out of the sale of personal data
(Note: Vigilink does not sell your personal data)
To make such a request, please contact us. We respond within 30 days.
Children’s Privacy
We do not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided such information, please contact us immediately, and we will take steps to remove the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Vigilink WFM
Website: https://www.vigilink.co.uk
Email: info@vigilink.co.uk
Let me know if you’d like this turned into a downloadable PDF, a Terms of Use page, or if you’re submitting to app stores and need platform-specific compliance updates (e.g., Apple App Store / Google Play).